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Salon Terms And Conditions

PATCH TESTING

Some treatments require a Patch Test at least 48 hours before a treatment can be carried out. You will be sent a consultation form via email to complete and verify the date the Patch Test took place and whether it was a positicve or negative result, this form will then be kept on your customer profile for our records. 

 

No treatment will be carried out until a Patch Test has been completed.

 

We reserve the right to refuse any treatment that requires a Patch Test if we have no record of a one being carried out. In addition, Booking Fee's will be lost if you do not attend the Salon for a Patch Test.

It is your sole responsibility to ensure you receive a Patch Test before your scheduled appointment. 

CLIENT CONSULTATION FORMS

Some treatments require a Consultation Form being completed before we can carry out any treatment to ensure a safe giving of service. It is also a legal requirement from our Salon Insurance provider and must be adhered to.

Consultation forms give us a better understanding of what we can offer you to ensure the best result of the service you are receiving. Treatments such as Tinting, Lash Lifts, Brow Lamination and Facials will all require a consultation form being completed before the treatment can take place.

Failure or refusal to complete a consultation form will mean we unfortunately will not be able to accommodate your booking. 

Anyone under the age of 18 will need parental / guardian consent and signature to complete the consultation form. 

AGE RESTRICTION

You must be 18+ to receive any treatments at Louise Beautique, or parental consent may be required for certain services. If you are under 18 then a parent or guardian must be present at the time of the treatment, as set out in our terms and conditions by manufacturers and Insurance Policy.

We strictly do not offer services to anyone under the age of 16 unless otherwise stated.

LOSS OR DAMAGE TO PERSONAL ITEMS

We cannot be held responsible for any lost or damage of personal items at the Salon, Please keep your belongings safe and with you at all times. 

STAFF ILLNESS

Unfortunately, we may need to Cancel your booking due to staff illness, injury or emergency. Please rest assured that our first option will be to move you to another team member on the same day and time if possible if in such an event. We will contact you to rearrange your appointment.

Under extenuating circumstances beyond our control, we will notify you as soon as possible if we need to Cancel your appointment altogether. In this situation we will refund your Booking Fee.

 

Please make sure that your contact details are up to date to ensure we can reach you as quickly as possible if such an event arises. 

MEDICAL CONDITIONS

When making a booking with us please inform us of any medical conditions, including pregnancy, as some treatments may not be appropriate. In addition, we may ask for written medical consent for some services, if you are unsure what constitutes a medical contraindication, please don't hesitate to contact us directly to advise before making a booking.

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