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Salon Terms And Conditions

MAKING A BOOKING

We accept bookings via our Online Booking System or by contacting the Salon directly 01519320681

You can access our Online Booking via the "Book In Here" tab at the top of the Website Page or via our Social Media Pages using the "Book Now" button.

 

We will require an email address and a contact number to book you on to our system, this is because we run our bookings via email where you will receive an email and / or text confirmation of your booking and a 48 hour reminder, however, it is your sole responsibility to remember your scheduled booking and must not rely on the reminder service, as this is just a courtesy and we do not take responsibility for forgotten appointment times / dates.

 

We run an appointment based system and work on a first come first served basis, bookings times can not be held. During busy periods such as Summer and Christmas there can be a 2-3 week wait for appointments, sometimes longer for our evening and weekend availability, therefore we advise you book in advance to avoid disappointment.

BOOKING FEE'S

We require a 50% Booking Fee for each and every appointment to secure your booking time and must be paid within 24 hours of making the booking. You can pay the booking fee in Salon at the time of booking or you will be sent a Payment Link.

 

All booking fee's are Non-Refundable but may be transferred to another booking time Once Only if more than 48 hours notice is given.

 

Booking Fee's will be lost if we receive less than 48 hours notice to either Cancel or Reschedule, or in the event of a No Show.

CANCELLATIONS AND NO SHOWS

When a client Cancels at the last minute or misses an appointment, the Salon suffers a financial loss as we can not fill the appointment time. Therefore, we require at least 48 hours notice to either Cancel or Reschedule your booking. If enough notice is given then your booking fee will be credited to your account for future bookings. Less than 48 hours notice, or in the event of a No Show will result in the loss of your booking fee and a new fee will be required for future bookings.

If you need to Cancel or Reschedule your booking you can do so by ringing the Salon directly or if we cannot take your call or the Salon is closed, you can reply to the automated email / text reminder that is sent to you 48 hours before your appointment. We do not take Cancellations via our Social Media Pages as they are not monitored, by doing so may result in the loss of your booking fee.

Please let us know if there are any changes to your email address or contact number so our records stay up to date and your receive all correspondence from us. 

CHANGE OF MIND

A change of mind to an appointment booked with us you has the same impact as a last minute Cancellation or No Show. Therefore we require at least 48 hours notice if you have changed your mind about any part of a service you have booked with us. Any change of service booked with less than 48 Hours notice or on the day will be charged 100% of the original booking.

LATE ARRIVALS

We fully understand that being late can be out of your control, so we allow up to 15 minutes for late arrivals, anything more than this can heavily impact the smooth running of the business. Late arrivals may mean we can not carry out your entire booking as we run on a time sensitive schedule and may result in running in to the next client's booking time. If you think you may be running late, we ask that you get in touch as soon as possible to advise of the best course of action. We will always do our best to accommodate late arrivals by completing what we can in the remaining time available, but this may result in us cutting your appointment short or Cancelling completely. 

We highly recommend that you plan your visit to our Salon as we are located on a very busy junction with traffic delays likely.

All Cancelled, No-Show, Late Arrivals and Change Of Mind Bookings Will Be Monitored. If This Occurs On A Regular Basis Then We Reserve The Right To Remove You From Our Database And No Future Bookings Will Be Made.

 

*** By Making A Booking At Louise Beautique You Are Accepting Our Salon Policies.

Please See Salon Policies Continued For More Information.

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